Privacy Policy

Effective Date: 13/06/2024

Introduction

Welcome to Motopulse, operated by SBK OFFICIALS (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website (www.motopulse.in) and our services.

Data Collection

We collect and process the following types of personal data:

  1. Contact Information: Name, email address, phone number, and mailing address.
  2. Payment Information: Credit card details or other payment information.
  3. Transaction Information: Details of purchases and transactions made through our website.
  4. Usage Data: Information about how you use our website, such as IP addresses, browser type, referring/exit pages, and date/time stamps.
  5. Communication Data: Any communications you send to us, including emails and messages.

How We Use Your Data

We use your personal data for the following purposes:

  1. To Provide Our Services: Processing transactions, managing your orders, and delivering products.
  2. To Communicate with You: Responding to your inquiries, sending order confirmations, and providing customer support.
  3. Marketing: Sending promotional materials, offers, and newsletters, if you have opted-in to receive them.
  4. Improvement and Personalization: Analyzing how you use our website to improve our services and tailor your experience.
  5. Legal Obligations: Complying with legal obligations, resolving disputes, and enforcing our agreements.

Data Storage

We store your personal data securely on our servers and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

  1. Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, shipping companies, and IT service providers. These third parties are obligated to maintain the confidentiality and security of your information.
  2. Legal Requirements: Authorities or other entities if required by law, court order, or other legal processes, or if we believe that such action is necessary to comply with legal obligations.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Security Measures

We implement a variety of security measures to protect your personal data, including:

  1. Encryption: We use encryption technology to protect sensitive information transmitted online.
  2. Access Controls: Access to personal data is restricted to authorized personnel only.
  3. Regular Audits: We conduct regular audits and assessments of our data security practices.

Users’ Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  1. Right to Access: You can request a copy of the personal data we hold about you.
  2. Right to Rectification: You can request the correction of inaccurate or incomplete data.
  3. Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  4. Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
  5. Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  6. Right to Object: You can object to the processing of your data based on legitimate interests, direct marketing, and other specified grounds.
  7. Right to Withdraw Consent: You can withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at motopulseofficial@gmail.com. We will respond to your request within one month.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SBK OFFICIALS
217 A Sathy Main Road,
Saravanampatti,
Coimbatore – 641035
Email: motopulseofficial@gmail.com

By using our website and services, you consent to the terms outlined in this Privacy Policy. Thank you for trusting Motopulse with your personal data.

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